Customer Reviews

Customer service was great. Van was clean the van drove very smooth. At check out everything went well. I will rent agai... Read Full Review

I had a great experience with beverly. She was very helpful. Would definitely rent... Read Full Review

I recently had the pleasure of renting a car from Empire Rent-A-Car, and the experience truly exceeded my expectations. From start to finish, the process was smooth and efficient. The online booking was straightforward, and the customer service team ... Read Full Review

Ray was a big help very respectful and a good person to talk to. Thanks for your s... Read Full Review

One the their represent came through last min ! Her name is Beverly ! Wonderful person she stood on the phone with me for 30+ mins figuring out how I can possible get 5 reefers ! She made it happened and thankful for that ! And the staff at the e... Read Full Review

We have been using empire rent a car @ 1985 Bruckner Blvd. many times when we needed a 12 passenger van to take my family on weekends outing The website is very easy to use, email system is fast and on point. I will continue to use Empire for futu... Read Full Review

I’ve rented from them several times and their customer service is great their prices are unbeatable. They really help you out and give you exactly what you need based on your needs. I highly recommend and would like to thank Edwin the gentleman who... Read Full Review

Beverly was amazing -- so helpful and responded immediately to any question. The vehicle was clean and comfortable. Hig... Read Full Review