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386 customer reviews
Average rating:5
5 Star ReviewGreat Customer Service!! Friendly!!

First time using this rent a car company. I find them hospitable and great people in general. Car was clean and well maintained. Beverley in the Brooklyn Location is the person to deal with when you need a car. I will def be using this company again…. (Read Full Review)

Anthony D. 3/24/2019
4 Star Reviewwas amazing!

i really enjoyed tyhe expertise ans speed!… (Read Full Review)

dub a. 3/8/2019
5 Star ReviewBest experience

After my daughter was in an accident and we do not have rental insurance Adam at empire came to our rescue!! Dropped off car to my home and picked up car at body shop! He accommodated my very busy life at the best price around!! Thank you Adam an… (Read Full Review)

Mary G. 3/15/2019
5 Star ReviewGreat experience!!!

I recently rented a car in the Bronx from Empire Rent a Car and I was a customer for many years, I always have a great experience dealing with the staff at 602 East Fordham Rd in the Bronx especially two professionals, caring and kind ladies Miriam a… (Read Full Review)

Lorette B. 2/25/2019
5 Star ReviewGreat people!!

Gloria is great! She is so helpful and well informed of the company its comforting to know i can come rent a vehicle or just ask a question and its always a positive attitude and upbeat. I will always come rent here the vibes are always good and i de… (Read Full Review)

Gizelle C. 2/1/2019
5 Star ReviewEmpire Rockstar Maria 👍🍾🌟

This public thank you is long over do. Just wanted to give a big thank you to Maria for handling a unfortunate situation swiftly, and professionall… (Read Full Review)

Tracey G. 1/18/2019
4 Star ReviewGloria@empirerac.com

Like to say Gloria was nice and friendly make you feel welcome and she greet you in a professional manner. She was very nice and helpful throughout the procedure. She is very professional helpful and so charming I would like to say I want to work on … (Read Full Review)

Alrick M. 12/27/2018
5 Star ReviewGloria is the best! 🙂

Gloria helped my family and I during one of the hardest times in our lives. Her kindness and eagerness to help us with everything from the moving truck to directions and just everything was something we will never forget. Gloria we love you, all the … (Read Full Review)

Kelly P. 1/6/2019
5 Star ReviewGreat Place to Rent a Vehicle

This was my second time renting a vehicle this year from Empire Rent A Car. Both times were efficient and I was in and out quickly both times. I learned during the first experience to have my Car Insurance and EZ-pass info handy, making my most rece… (Read Full Review)

Rick W. 12/28/2018
5 Star ReviewGreat service and the trailer I rented was in great shape and new

Great service and the trailer I rented was in great shape and new. They have gain a regular customer with us. Thank you … (Read Full Review)

Juan R. 12/11/2018