I had a great experience with this truck rental company. Gloria was incredibly helpful from start to finish and provided outstanding customer service. What really stood out was that she remembered me from a previous order, which made the experience f... Read Full Review
Kevin M. 5/13/2026Best rental spot in NYC! - By ... Read Full Review
Joshua Z. 2/6/2026I was at the 1985 Bruckner Blvd Bronx location. I was treated better than VIP. Gloria was the attending employee during my visit. She treated me like a family, she is what everyone will consider an ideal customer service person. Also this is the t... Read Full Review
Gowkarran B. 9/5/2025We always use Empire Rent A car in The Bronx NY. We love their cars especially the vans. Clean and new. All staff are professional and very friendly especially Gloria and Law. Again, thank you. We will surely rent again soon! ❤️ Joe - By Joven... Read Full Review
Joven S. 6/28/2025Maria C and Wilson are exceptional! They are very kind, respectful, knowledgeable, pro... Read Full Review
Marty S. 5/17/2025Customer service was great. Van was clean the van drove very smooth. At check out everything went well. I will rent agai... Read Full Review
Troy W. 2/23/2025I had a great experience with beverly. She was very helpful. Would definitely rent... Read Full Review
Jimmy M. 2/1/2025I recently had the pleasure of renting a car from Empire Rent-A-Car, and the experience truly exceeded my expectations. From start to finish, the process was smooth and efficient. The online booking was straightforward, and the customer service team ... Read Full Review
Justin S. 2/1/2025Ray was a big help very respectful and a good person to talk to. Thanks for your s... Read Full Review
Vincent L. 1/7/2025One the their represent came through last min ! Her name is Beverly ! Wonderful person she stood on the phone with me for 30+ mins figuring out how I can possible get 5 reefers ! She made it happened and thankful for that ! And the staff at the e... Read Full Review
Usman T. 11/4/2024Best rental spot in NYC! - By ... Read Full Review
Joshua Z. 2/6/2026I was at the 1985 Bruckner Blvd Bronx location. I was treated better than VIP. Gloria was the attending employee during my visit. She treated me like a family, she is what everyone will consider an ideal customer service person. Also this is the t... Read Full Review
Gowkarran B. 9/5/2025