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Customer Reviews

11/10 Service!

Beverly was one of the best sales associates I have ever worked with. She helped us to rent 2 box trucks and one van on extremely last minute and worked with us every step of the way to ensure our needs were met. She was so friendly and personable it… Read Full Review

Melaina D. 11/16/2022
Reservation

I made a last minute reservation with this company and spoke to a lady called Beverly. She gave me all the information i needed while providing excellent customer service. I randomly googled this company… normally use Bandago for my van rentals but… Read Full Review

Gordon J. 11/7/2022
A++ Quality & Service!!!

Amazing Experience!!! Quality Facility With Fast Service!! Very Helpful & Accommodating Staff. Very Professio… Read Full Review

James & Dawn P. 10/1/2022
Great vehicles in good condition and amazing service

Didn’t have any issues gave it back a bit late and got away with it! Was a pleasure to deal with Beverly!! Will definitel… Read Full Review

A guy F. 8/25/2022
best in town

It’s always a wonderful experience with empire rental especially last minut… Read Full Review

viji j. 7/31/2022
Excellent Service

Beverly provided stellar service. My encounter with the Company through Beverly was without a doubt excellent. She ensured that all challenges were settled and that all… Read Full Review

Catherine L. 6/27/2022
GREAT HOSPITABLE STAFF WITH GREAT SERVICE

MADE A LAST MINUTE REEFER VAN BOOKING WITH BEVERLY. ACTUALLY THE SECOND TIME WITH BEVERLY. AND WHY SECOND TIME WITH EMPIRE?? REASON IS BEVERLY A VERY HOSPITABLE WARM AND ACCOMODATING . WENT OUT OF THE WAY TO MAKE THINGS SMOOTH FOR ME. GOD BLESS. I AM… Read Full Review

AMI S. 5/6/2022
Great staff

Called to inquire on rental. Staff on the phone was extremely kind and informative, answered all much inquiries and offered ways to save on booking. Definitely got a customer for li… Read Full Review

Amjad Michael T. 4/6/2022
Excellent customer service

First things first Shout out to Gloria who saved the day Needed a sprinter van Made reservation and when it was time to pick up the fordham location left me hanging I got on phone and called bruckner and explained a had a bunch of 12-13 year old … Read Full Review

Michael A. 2/20/2022
Made renting at the last minute a breeze!

Ms Beverley was so great to work with and was very accommodating. We had a last minute request for a van on a holiday weekend and Empire came through! Ms Beverley searched for a van for us then had it driven to the location. They also made it possibl… Read Full Review

Kehm R. 1/19/2022
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