Customer Reviews

Great Customer Service

Great customer service, on-time and clean car. will rent and recommend out of any other rental company. Large fleet… Read Full Review

Walida L. 11/11/2023
Wonderful Boys Trip!!!

This company is top notch!! All the way from my first phone call with Beverly to drop off. We manage a lot of professional ball players and this rental was for a sprinter van. The sprinter was perfect!!!! Made for the best time from the get go!! … Read Full Review

Brandon S. 10/18/2023
Pickup truck for rent: Win Pickup Co., Ltd. (Thailand)

Car rental service in Bangkok that can be driven throughout Thailand. We are a car rental company with many years of experience. And there are many types of cars to choose from such as Single-cab pickup truck, closed-cabin pickup truck, high-roof pi… Read Full Review

Win P. 10/4/2023
Regarding Sprinter 12 Seater

I had a great experience with Empire car rental. I called for 12 Seater Sprinter. Had a great experience with customer service Beverly. She was nice and patient and professional. The entire staff that help was also great. Even when there was a mino… Read Full Review

Stacey M. 10/2/2023
beverly of the Penn av Brooklyn location , absolutely the best!

So to begin, my family and i just went to Florida and had a really good trip. I would like to thank Beverly for all her help in getting there. What can I say probably not enough about my experience with being lucky enough to have Beverly as my trip a… Read Full Review

Mark D. 8/29/2023
EXCELLENT Deals and Customer Service

My experience with Empire Brooklyn location was absolutely GREAT! Excellent professional customer service was provided by the desk manager, Debby, who was both informative and a pleasure to work with. She was friendly and patient as I asked a bunch o… Read Full Review

Cynthia S. 8/18/2023
Best customer service experience πŸ‘Œ

Didn’t know what to expect or the cost of the rental since it was my first time doing so, but the manager Mrs. Gloria D. Made this experience very special. She saw that I needed help and made sure she made it happen. She made this fist family ever tr… Read Full Review

Maryanne A. 7/17/2023
Excellent Service with awsome cars

I Rented my car Last month and the service was very proffesional and excelent. Car was in perfect conditions and there was not anny extra fee on my rental. I would de… Read Full Review

Andres M. 7/15/2023

I was in need of a passenger van and this was the only place i was able to find it. Awesome service and me and my family came back from our … Read Full Review

Griselda J. 5/24/2023
First time using Empire

Was looking for a specific car , branch manager Gloria made it happen even though it was a last min request . I would definitely using Empire R… Read Full Review

NiRmalla R. 5/21/2023
Great people. Always courteous.

Always have great experience renting from ERC. Thank you Beverly for all y… Read Full Review

MF S. 4/7/2023
Beverly is the best !

Had to rent a refer van on short notice for the holiday season which is not always the easiest, Beverly helped me from start to fininish made it super simple and got an amazing low mileage van with no issues!! Very satisfied with her customer service… Read Full Review

John V. 12/27/2022
Great service and great sprinter

Beverly was a pleasure and made sure everything was perfect. I can’t wait to work with … Read Full Review

Kojo M. 11/19/2022
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