Customer Reviews

Last Minute Hook Up

Needed van for the holidays and called Empire Rent A Car…Helped out great deal…Recommend to anyone…Thanks (Read Full Review)

Great Customer Service and Affordability

I have been using Empire Rent A Car for over two years now, and I would definitely continue to use them. They’re always there when I need them, and they’re very flexible. They make accommodations for us, and their pricing is reasonable too. I’d highly recommend them. (Read Full Review)

Excellent Service!

Rented a 15-passenger van to take a small group to Washington D.C. and everything was fantastic. The van was very clean and reliable and the service was outstanding. This is the second time I have used them (Empire Rent A Car) and they are great. Thank you Gloria for all your help!!! (Read Full Review)

Made Everything Easy for Us

Upon walk in, I was greeted by a woman named Gloria who was nothing short of an angel. She worked with us and made sure we left out of the establishment (Empire Rent A Car) a little happier than we walked in. Long story short she’s a life saver give her a raise lol. (Read Full Review)

Very Helpful and Courteous

Gloria has been very helpful and courteous every time we rent vans from Empire Rent A Car. My company has rented from Empire several times now and Gloria has been wonderful every time. I highly recommend this place… (Read Full Review)

Very Good Customer Service

I would like to thank the customer service from the Bronx location. The staff member by the name of Johnathan went above and beyond to get us a vehicle and I am very appreciative for his compassion. He made my holiday possible and I am very thankful…I am pleased with the service and most thankful for Johnathan. (Read Full Review)

Excellent Service

Gloria (with Empire Rent A Car) delivered extraordinary attentions with great professionalism and kindness. (Read Full Review)

Gloria Was Excellent

Gloria (with Empire Rent A Car) was excellent. She went above and beyond to ensure we had the best rental experience possible. She was prepared and equipped with everything you can possible need. She was truly a lifesaver.(Read Full Review)

Beverly was Wonderful!

Beverly (of Empire Rent A Car) was fast, efficient, friendly, and lovely! (Read Full Review)

Rob Always Handles our Rentals with Zero Hassles.

We have been renting 12 – 14 passenger vans from Rob for years. The vans are always ready and clean. We will continue to use Empire Rent A Car for all our van needs. (Read Full Review)