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Customer Reviews

Five StarsOverall Great Experience

“Overall great experience (with Empire Rent A Car). Very responsive to our specific needs with enthusiastic customer service. Ian was extremely helpful and accommodating, and got us the perfect vehicle for our rental.”(Read Full Review)

Adina and Bill L. Cortlandt Manor, NY 08/20/2013
Five StarsExcellent Service

“New trailer (from Empire Rent A Car), everything worked perfect.”(Read Full Review)

Lawrence E. Selden, NY 08/18/2013
Five StarsNo Van at Hertz

“I had a reservation for a minivan at Hertz but when I got there there was no van available. I had my family waiting to go upstate. I called Empire Rent A Car and they had one last minute for me. Thanks, guys at Empire!”(Read Full Review)

Monica J. Rego Park, NY 08/17/2013
Five StarsGreat Staff – They Make Each Rental a Pleasure

“I rent at least once a month from Empire Rent A Car. From my first rental Gloria and the staff have been helpful and professional and have made my rentals a pleasure. I am a loyal customer now!! Thanks Team Empire!!” (Read Full Review)

Glenn M. Flushing, NY 08/13/2013
Five StarsExcellent Van

“I rented a 15 passenger van (from Empire Rent A Car) to Sesame Place with the family. Van was great, new and comfortable. Kids had a great time. Thank you.” (Read Full Review)

Michael R. Maspeth, NY 08/13/2013
Five StarsEasy Transaction

“I rented a 12 passenger car for a weekend to Niagara with the family. It was an easy booking and prompt service…This company (Empire Rent A Car) was very convenient and allowed, with no problems, a two party rental. The van had EXCELLENT air conditioner, that alone is a super plus for my family.” (Read Full Review)

Veronica V. Queens, NY 08/13/2013
Five StarsClutch Service

“These are the go-to rent a car place people… Always do their best to work with you and get you going… I love dealing with them (Empire Rent A Car) rather than a faceless corp who doesn’t care. Will be back soon without a doubt.. Flushing location rocks!!”(Read Full Review)

Alex S. Flushing, NY 08/07/2013
Five Stars15 Passenger Van

“Great service, clean vehicle (from Empire Rent A Car)!!!! Can’t wait to go on another trip.” (Read Full Review)

James F. Elmont, NY 08/06/2013
Five StarsTrailer Rental

“Very clean, good service. Would rent (from Empire Rent A Car) again…” (Read Full Review)

Thomas G. Lynbrook, NY 08/06/2013
Five StarsIn a Situation and They Sorted It

“So many things went wrong when I arrived to NY. These guys (Empire Rent A Car) sorted out a great car for me so there was no delay. Had a great minivan for 12 days. Really friendly guys. Much more personal service…” (Read Full Review)

Des B. Flushing, NY 08/06/2013
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