Customer Reviews

5 Star ReviewThanks a lot

It was a terrific experience taking rental cars Thanks Beverly, she is very helpful and responsive, quickly and well performs work, very friendly. she helped with the paperwork and makes it easier for us. Thank you for the good work and good attitu… (Read Full Review)

Kiki A. 6/8/2019
4 Star ReviewMs. Beverly was very friendly and accommodating

Thank you got the last minute rental. -… (Read Full Review)

Gina P. 6/7/2019
5 Star ReviewFriendly & Knowledgeable

I was assisted by Beverly at the Brooklyn office. She immediately greeted me and was friendly and knowledgeable from the on-start. She explained everything in detail, and even when I asked her way too many questions not once did she give me a look or… (Read Full Review)

Stephen D. 6/3/2019
4 Star ReviewMs Beverly

This woman here is phenomenal! Great customer service skills and keeps a smile. Made me very comfortable 3 … (Read Full Review)

Charles S. 6/3/2019
5 Star ReviewMs. Beverly was very helpful. Polite makes you feel comfortable this is my first time renting from and it wouldnt be my last.

Excellent service – By A… (Read Full Review)

Alicia N. 6/2/2019
5 Star ReviewGreat customer service

I recently just rented a box truck for a small move from Empire Rent a Car on Bruckner Blvd in the Bronx. Gloria was at the desk and she was GREAT ! Super friendly and super professional. The entire process was smooth. I will definitely rent from her… (Read Full Review)

Angel V. 5/28/2019
5 Star ReviewExceeded Expectations Empire Rac East NY

Beverley & staff were very helpful & embraceful. Ensured all of my questions were answered & I was comfortable with my selection. I will definitely … (Read Full Review)

Andrew C. 5/12/2019
5 Star ReviewExcellent Service

This was my first time renting from Empire in Brooklyn. They provided me with great customer service. Beverly was very patient and helpful. The vehicle (12 passenger van) I rented was clean and I really liked the new features. I really appreciated th… (Read Full Review)

Getha K. 4/22/2019
5 Star ReviewBest Car Rental and affordable too

Ive been using this car rental company for quite some time now….They are always nice and professional…Gloria in the bronx Brucker Blvd location is the go to girl… Shes awesome…Thanks …Will see soon and will recommend you guys ……. – By S… (Read Full Review)

Sabrina B. 4/8/2019
5 Star ReviewGreat Customer Service!! Friendly!!

First time using this rent a car company. I find them hospitable and great people in general. Car was clean and well maintained. Beverley in the Brooklyn Location is the person to deal with when you need a car. I will def be using this company again…. (Read Full Review)

Anthony D. 3/24/2019
4 Star Reviewwas amazing!

i really enjoyed tyhe expertise ans speed!… (Read Full Review)

dub a. 3/8/2019
5 Star ReviewBest experience

After my daughter was in an accident and we do not have rental insurance Adam at empire came to our rescue!! Dropped off car to my home and picked up car at body shop! He accommodated my very busy life at the best price around!! Thank you Adam an… (Read Full Review)

Mary G. 3/15/2019
5 Star ReviewGreat experience!!!

I recently rented a car in the Bronx from Empire Rent a Car and I was a customer for many years, I always have a great experience dealing with the staff at 602 East Fordham Rd in the Bronx especially two professionals, caring and kind ladies Miriam a… (Read Full Review)

Lorette B. 2/25/2019
5 Star ReviewGreat people!!

Gloria is great! She is so helpful and well informed of the company its comforting to know i can come rent a vehicle or just ask a question and its always a positive attitude and upbeat. I will always come rent here the vibes are always good and i de… (Read Full Review)

Gizelle C. 2/1/2019
5 Star ReviewEmpire Rockstar Maria 👍🍾🌟

This public thank you is long over do. Just wanted to give a big thank you to Maria for handling a unfortunate situation swiftly, and professionall… (Read Full Review)

Tracey G. 1/18/2019

Like to say Gloria was nice and friendly make you feel welcome and she greet you in a professional manner. She was very nice and helpful throughout the procedure. She is very professional helpful and so charming I would like to say I want to work on … (Read Full Review)

Alrick M. 12/27/2018
5 Star ReviewGloria is the best! ๐Ÿ™‚

Gloria helped my family and I during one of the hardest times in our lives. Her kindness and eagerness to help us with everything from the moving truck to directions and just everything was something we will never forget. Gloria we love you, all the … (Read Full Review)

Kelly P. 1/6/2019
5 Star ReviewGreat Place to Rent a Vehicle

This was my second time renting a vehicle this year from Empire Rent A Car. Both times were efficient and I was in and out quickly both times. I learned during the first experience to have my Car Insurance and EZ-pass info handy, making my most rece… (Read Full Review)

Rick W. 12/28/2018
5 Star ReviewGreat service and the trailer I rented was in great shape and new

Great service and the trailer I rented was in great shape and new. They have gain a regular customer with us. Thank you … (Read Full Review)

Juan R. 12/11/2018
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