Customer Reviews

Five StarsConvenient and Friendly Service

This was my first time using Empire Rent A Car, and I was very pleased with their service. The experience was very convenient, and they were incredibly friendly. I would highly recommend them! (Read Full Review)

Christina H. New York City, NY 6/15/2015
Five Stars100% Satisfied Customer

Gloria (from Empire Rent A Car) is the best. She looks out for me. She’s tops in customer service. (Read Full Review)

Kobla D. Corona, NY 5/31/2015
Five Stars100% Satisfied Customer

This is my second time renting a vehicle from Empire Rent A Car, the staff are wonderful Gloria and Linda are excellent courteous and professional…Will recommend Empire to anybody who wishes to rent a car. (Read Full Review)

Louis M. Hempstead, NY 5/30/2015
Five StarsMy Rental Needs For Life

I changed my reservation several times to try to accomodate my trip. They (Empire Rent A Car) walked with me each time and didn’t crack a frown…I rented a 7 by 16 trailer…They made sure I was good from reservation to return!!! (Read Full Review)

Marvin C. Saint Albans, NY 5/27/2015
Five StarsTook Care of Me in a Pinch!

I spoke with a very helpful, friendly and professional customer service person named Linda. She set me up with a small cargo van – exactly what I needed and for a MUCH LOWER PRICE than Enterprise…Empire Rent A Car’s hours of operation are also much more customer friendly than any other car rental place in the area. Goodbye Enterprise. Hello Empire. (Read Full Review)

Adam G. Bayside, NY 5/18/2015
Five StarsNo Problems, Good Service

I have rented vans for long distance travel from Empire Rent A Car several times. They always have good service, and their vehicles are all very nice and kept in good condition. I have never had any problems with Empire Rent A Car and I recommend their services. (Read Full Review)

Calbert P. Brooklyn, NY 5/13/2015
Five StarsQuick and Easy

Five stars all around we were in and out without all the red tape…I highly recommend this service (Empire Rent A Car) to all 5 stars… (Read Full Review)

Samuel G. Brooklyn, NY 5/12/2015
Five StarsHelped Me out in a Pinch

Gloria & Robert (of Empire Rent A Car) went above and beyond to make sure I had everything i needed to run my event successfully. They walked me through the operations of the vehicle and made the overall experience a pleasure. (Read Full Review)

Doug C. Roslyn Hts, NY 5/12/2015
Five StarsIn Good Hands

Empire Rent A Car helped me out as much as they could…They provided fast service, and they were friendly towards me. As soon as I arrived, the car was ready…(Read Full Review)

Jeffrey B. Queens, NY 5/8/2015
Five StarsAmazing Customer Service!

Customer service was amazing! I contacted them three times and all three times I was met with professionalism and extremely pleasant interactions…Thank you so much and I will definitely be using Empire Rent A Car again! (Read Full Review)

Jenny L. Flushing, NY 5/7/2015
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