Customer Reviews

Last Minute Event!

We had a last minute event for our organization A Free Bird, and needed a Van to accommodate 7 people. This company worked very closely with us and helped us at the last minute…We returned the van with no issues and not a long waiting time (barely any) and we were on our way. Our organization will definitely be using this company (Empire Rent A Car) again. (Read Full Review)

The Best for Service, Value, and Vehicles!

From the first conversation with Ian I knew we were in the right hands for renting our 15 passenger van. The experience (with Empire Rent A Car) couldn’t have been better. (Read Full Review)

4×4

Needed a 4×4 right away and they (Empire Rent A Car) helped out…in the snow storm. (Read Full Review)

Excellent Service! Great, Clean & Safe Vans

We needed to rent 2-15 passenger vans to take a youth group to a retreat in Pa. When we called to get an estimate Gloria was lovely and worked with us on pricing. When we picked up the vans we were so pleased to get clean vans that had really great tires…We felt safe putting the kids on the road. Thank you for everything! You (Empire Rent A Car) made this a great experience and we will be back! (Read Full Review)

Great Service!

Great service, Excellent car!! The best rental team at Empire Rent A Car. Gloria, Patty and Linda are beautiful ladies that will treat you like a million bucks!! Not to mention the 2014 Nissan Versa drove like a Rolls Royce. (Read Full Review)

Good

Empire Rent A Car was very good. They always provide a good car for me when I need them. (Read Full Review)

Wonderful Experience

Me and my wife are from Germany, she is 8 months pregnant and not able to travel to much by public transportation…I spend almost 2 days calling and going to car rental places…We really had almost giving up hope, then we called Empire Rent A Car…We got a wonderful car and we will always remember the good service and kindeness that was given to us. We will always rent a car from Empire if where ever back in the area. (Read Full Review)

Awesome Experience

I was having such a horrible day until I walked into Empire Rent A Car and Gloria made it all better. Extremely professional and polite, she went above and beyond to help me rent a vehicle. It was a seamless experience and would highly recommend Empire anytime. Thank You Gloria! (Read Full Review)

Very Good Experience with Staff

Patty and Gloria (of Empire Rent A Car) were very kind and helpful all the way up to end of rental. Also, a valuable item that was fogotten at the van was found and returned to me. Thank you. (Read Full Review)

This is Our Third Year Using This Company!

This is our third year using this company (Empire Rent A Car) for our service learning trip for Queens College. Gloria has been consistently helpful each year with paperwork, payments and overall service. We continue to return due to her helpfulness. Thank you again from QC! (Read Full Review)