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Customer Reviews

Great vehicles in good condition and amazing service

Didn’t have any issues gave it back a bit late and got away with it! Was a pleasure to deal with Beverly!! Will definitel… Read Full Review

A guy F. 8/25/2022
beverly of the Penn av Brooklyn location , absolutely the best!

So to begin, my family and i just went to Florida and had a really good trip. I would like to thank Beverly for all her help in getting there. What can I say probably not enough about my experience with being lucky enough to have Beverly as my trip a… Read Full Review

Mark D. 8/29/2023
EXCELLENT Deals and Customer Service

My experience with Empire Brooklyn location was absolutely GREAT! Excellent professional customer service was provided by the desk manager, Debby, who was both informative and a pleasure to work with. She was friendly and patient as I asked a bunch o… Read Full Review

Cynthia S. 8/18/2023
Best customer service experience ๐Ÿ‘Œ

Didn’t know what to expect or the cost of the rental since it was my first time doing so, but the manager Mrs. Gloria D. Made this experience very special. She saw that I needed help and made sure she made it happen. She made this fist family ever tr… Read Full Review

Maryanne A. 7/17/2023
Excellent Service with awsome cars

I Rented my car Last month and the service was very proffesional and excelent. Car was in perfect conditions and there was not anny extra fee on my rental. I would de… Read Full Review

Andres M. 7/15/2023
AWESOME SERVICE

I was in need of a passenger van and this was the only place i was able to find it. Awesome service and me and my family came back from our … Read Full Review

Griselda J. 5/24/2023
First time using Empire

Was looking for a specific car , branch manager Gloria made it happen even though it was a last min request . I would definitely using Empire R… Read Full Review

NiRmalla R. 5/21/2023
Great people. Always courteous.

Always have great experience renting from ERC. Thank you Beverly for all y… Read Full Review

MF S. 4/7/2023
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