Customer Reviews

Awesome Experience

This (Empire Rent A Car) is by far the best rental place I’ve ever been to. Jim is a phenomenal man and does his job to the fullest. It won’t be the last time I’ll go there. The truck was beyond excellent and it even had a camera in the back with the screen as the rear view mirror. (Read Full Review)

Playwrights of Color Summit Van Rentals

Quick Silver Theater Company sought out multiple transportation options while planning our trip from NYC to Geneva NY. Ian and everyone at Empire Rent A Car were very helpful, efficient and kind. The level of customer service was above average. With late drop off options, quick in and out service as well as affordable options QST highly recommends Empire RAC to anyone planning trips with multiple passengers…We will rent from Empire RAC again and again as we develop our annual artist retreat. (Read Full Review)

Excellent

Very good staff (at Empire Rent A Car), excellent experience!!! (Read Full Review)

Dependable, Prompt, & Courteous!

I’ve been renting cars from Empire Rent A Car for almost 20yrs. That is the best testimony I can give. Dependable, prompt & courteous! Ms. Beverly is a great agent, always with a smile, only adds to overall experience. Highly recommended… (Read Full Review)

Very First Rental

Let me just say this was my first and best experience renting a vehicle. I needed a last minute rental for my daughter’s High School prom. The customer service was professional and quick. I will use Empire Rent A Car service for all my car or truck rental needs. Thank you… (Read Full Review)

Fantastic

This location is perfect…I rented like five times from here (Empire Rent A Car) I never have problems. They don’t bother for little things… (Read Full Review)

Hassle Free

I have been an Empire Customer for over 7 years and I won’t even look into another company to rent from. Empire Rent A Car is the best and they will always have my business… (Read Full Review)

Quality, Consistent and Reliable

From a local church, we disliked driving to the airport. This team (Empire Rent A Car) is right in town, knowledgeable and quality. Rent from them close to 10 times a year! (Read Full Review)

Best Customer Service Ever!

I’ve been dealing with Empire Rent A Car for over two years and I must say that it is the BEST car rental service around. Great cars, great prices, and the customer service is second to none… (Read Full Review)

Great Service

I’m always at the Brooklyn location (of Empire Rent A Car) on Pennsylvania Ave. & Ms. Beverly is amazing, very efficient, & a kind spirit. (Read Full Review)