Customer Reviews

Great Experience, Staff is Great, Especially Beverly

Rented a high top 12 pax sprinter from Bklyn location (of Empire Rent A Car) for a trip to cleveland. Was inpressed by the courteous and professional service provided by Beverly. She made the whole experience hassle free and smooth…Vehicle was well prepped and very clean. Keep up the good work. (Read Full Review)

Very Good

Empire Rent A Car company is MY company when ever I need to rent a vehicle. Their cars are always clean and dependable. I especially like the service I receive at their 600 East Fordham Road location. Miriam and Eugene are always courteous and helpful, I highly recommend this location for all your rental needs. (Read Full Review)

Fast Last Minute Rental for My Birthday Celebration

Thanks Beverly (at Empire Rent A Car) she was great… (Read Full Review)

5-Star Service

I rarely write reviews but I wanted to publicly thank Beverly for her kind service. In terms of everything else, this rental office handles everything professionally and diligently. High recommend (Empire Rent A Car)! (Read Full Review)

Great Service With Excellent Vehicle Choice Available

Last minute 15 passenger need at a local church to travel from Bronx to Bridgeport. I was able to reserve, confirm and complete a worry free transaction while obtaining clean safe transportation. I would highly recommend (Empire Rent A Car) and will return soon. (Read Full Review)

Excellent Experience!

Excellent experience! Customer service reps were great and nice selection of rentals (at Empire Rent A Car). (Read Full Review)

Great Service

Overall great experience. I had no issues reserving, picking up, or dropping off the van. Will use (Empire Rent A Car) again. Thanks Patty! (Read Full Review)

Friendly

Great service excellent prices and Maria at Flushing office (of Empire Rent A Car) was very helpful and knowledgeable… (Read Full Review)

Efficient

I went to the Empire Rent A Car in Brooklyn, on Pennsylvania Avenue. Reserved it online, the day before, and when I got to the actual lot, I was in and out in no time! Kudos to the gentleman who brought my 12-passenger van rental: it was snowing and he made sure any excess snow was cleared away…I would definitely make the “trek” over there again— I came all the way from New Jersey! (Read Full Review)