Customer Reviews

Excellent Service

I have more than 5 years renting from this place (Empire Rent A Car)…Have excellent service, nice persons. Jim and Pat are the best in the Bronx. (Read Full Review)

Service is Always Great

Craig needs a raise he’s the best. Always helpful. Also this company (Empire Rent A Car) is very affordable. (Read Full Review)

Excellent Job

Hi, I never write reviews but I wanted to thank Ms. Beverly from the Empire Rent A Car office on Pennsylvania Ave in Brooklyn for the wonderful service she provided to me & my family even with the last minute changes that I requested…will be back to rent again. (Read Full Review)

Very Professional

I had a wonderful experience using Empire Rent A Car. They were professional. They had great customer service skills. It was a nice calm environment and I had a warm welcoming… (Read Full Review)

Best Experience

The best experience I ever had. Thank you Miriam (from Empire Rent A Car). (Read Full Review)

I Loved the Experience, They Keep Me Coming Back

I have rented from Empire Rent A Car 3 times thus far and the services has been outstanding, the staff is accommodating and friendly and the are top notch…I strongly recommend you rent from them, it’s not your regular rental place with all the drama and hidden fees, its more like family. Love Empire, from Adrienne! (Read Full Review)

Best Experience with Car Rental

Renting a 12+ passenger van can be expensive and a hassle. I got lucky and came across Empire Rent A Car and I was pleasantly surprised. First of all their prices are one of the lowest I’ve seen while researching. I booked a type of van I wanted online. We whent all way down to florida it was a awesome comfortable trip…(Read Full Review)

Quick and Great Service

I called Empire Rent A Car at 189 Northern Blvd few minutes before closing time for an urgent car rental. I spoke with Patty who was able to help me quickly, and I was on my way out with a new Toyota Corolla in less than 20 minutes. Great service!(Read Full Review)

Excellent Service, Professionalism, and Assistance

After being contacted by the original rental group that they could not keep their agreement to rent me two fifteen passenger vans, I was truly concerned that the planned trip to Maryland would be ruined for all the contestants. Empire Rent A Car was contacted and Ian was totally understanding and went out of his way to supply us with two vehicles. The trip was successful, the vans were clean and in excellent order. Empire saved the day for us. Thank you Empire.(Read Full Review)

Excellent Experience

We made a tour (NY / Boston / Montreal / Toronto / Niagara / Washington / NY) with a van for 12 people (we are a family with 7 people and a lot of luggage). We had to change the flight (terrorist Attack in Brussels) and Empire Rent A Car took care of that, they sent someone over to Newark at a Saturday.(Read Full Review)