Customer Reviews

Five StarsConsistent Service

Gloria who works in the office goes the extra mile. I have been using this rental company (Empire Rent A Car) for a few years and she has been my representative all the years. She makes sure the van is booked and ready the day before I get there. (Read Full Review)

Eric P. Rockville Centre, NY 8/14/2015
Five StarsPerfect

Working with Empire Rent A Car has always been very easy…They have a great selection, and I have never had any problems with their cars…Beverley ensures that the car is available on time, and in good condition for me. It is always a nice customer service experience. In general, her whole aura is very nice. (Read Full Review)

Tricia W. New York, NY 8/14/2015
Five StarsA Great Place to Rent From

From the moment I step into Empire Rent A Car, it was nothing but great customer service. Rob and Gloria really knew about the machinery and was very helpful and knowledgeable. Gloria is a sweetheart and I will definitely return for future no-hassle business. (Read Full Review)

Roger A. New York, NY 8/13/2015
Five StarsQuick and Efficient

We rented from Empire Rent A Car at short notice on a trip to NYC/Long Island from Scotland…Can was ideal/clean – all damage was noted in advance (only minor bumps and scratches). Pick up took about 20 mins and we were away. Drop off the same…Helpful and efficient. (Read Full Review)

Andrew M. Bathgate, UM 8/11/2015
Five StarsCustomized Customer Service

Renting from Empire Rent A Car was a pleasure. They showed up at the airport to pick us up before their office even opened and made sure to pick up the car from the hotel on time. We will definitely be using them again next time we are in the New York area! (Read Full Review)

Teresa M. Tuscon, AZ 8/10/2015
Five StarsPlenty of Room

We would certainly use Empire Rent A Car again. The service was excellent and the van was very clean. (Read Full Review)

Kathleen C. Garden City, NY 8/10/2015
Five StarsAwesome Trip!

Gloria was wonderful, the van was even better. We took a trip to Lake George and had a wonderful time thanks to Empire Rent A Car! Will be back soon. (Read Full Review)

Pravin S. Westbury, NY 7/31/2015
Five StarsTop Notch

…top notch service, incredibly helpful and courteous staff, fine vehicle and best of all, extremely reasonable prices (at Empire Rent A Car)…I certainly will be using them again…Thanks again, Evan, Patty and the gang! (Read Full Review)

Joe A. New York, NY 7/31/2015
Five StarsExcellent

My first time renting with Empire Rent A Car since day one service was excellent…Thanks to their extraordinary service it was the frosting on the cake helping my family and friends with a pleasant family day out. Thank you and looking forward to doing business again in the future. (Read Full Review)

Eddie M. New York, NY 7/29/2015
Five StarsNice Sprinter

Excellent…All worked out great…Thanks (Empire Rent A Car)… (Read Full Review)

Peter J. Little Neck, NY 7/28/2015
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