What Our Customers Are Saying

We can talk about ourselves and our car rentals from dawn until dusk, but at the end of the day, customers’ opinions hold the most weight. As you consider a rental company in NYC, consider what people are saying about Empire Rent A Car.

Here are just a few things satisfied customers have said about our cars:

“Clean, new vehicle every time I rent (from Empire Rent A Car).”- Joseph T.

“The van rode very well and the feature we loved the most was the “line-in”. The teens were able to plug their iPods and blast their music. Also the customer service was good.” - Lucia G.

But what customers comment on the most is our top-rated service:

“These are the go-to rent a car place people… Always do their best to work with you and get you going… I love dealing with them (Empire Rent A Car) rather than a faceless corp who doesn’t care.” – Alex S.

“I would like to thank the customer service from the Bronx location. The staff member by the name of Johnathan went above and beyond to get us a vehicle and I am very appreciative for his compassion. He made my holiday possible and I am very thankful…I am pleased with the service and most thankful…” – Eileen C.

Want to hear more? Just hop on over to our customer reviews and check out what these and other satisfied Empire customers have said about their rental experiences. Then, browse our selection of rental cars, trucks, minivans, passenger vans, and more. You’ll be sure to find a rental that fits your needs at a price you can afford. To make a reservation, contact Empire at (800) 750-8782, or you can also book online any time.